effective date: 23rd july 2026
last updated: 23rd july 2026

who we are

this website is operated by megan izod.

website: meganizod.com
email: home@meganizod.com

for the purposes of data protection law, megan izod is responsible for deciding how and why your personal information is used.

information we collect

when you visit the website, contact us or place an order, we may collect:

• your name
• billing and delivery address
• email address
• telephone number, where provided
• order details, including the products purchased
• payment and transaction information
• messages or enquiries you send to us
• technical information such as your ip address, browser type, device information and website activity
• cookie preferences and information collected through cookies

we do not normally receive or store your full payment-card details. payments are processed securely by the payment provider available at checkout.

how we use your information

we use your personal information to:

• process and manage your order
• arrange printing, fulfilment and delivery
• send order confirmations and delivery updates
• respond to questions, complaints and refund requests
• prevent fraud and maintain the security of the website
• maintain business, accounting and tax records
• understand how the website is used and improve its performance
• comply with legal and regulatory obligations

our lawful bases for using your information

under uk data protection law, we rely on the following lawful bases:

contract
we use your information where it is necessary to process and fulfil your order or take steps requested by you before entering into a contract.

legal obligation
we may retain and use certain information where necessary to comply with tax, accounting, consumer-protection or other legal requirements.

legitimate interests
we may use limited personal information to operate, protect and improve the business, prevent fraud and respond to customer enquiries, provided those interests do not override your rights.

consent
where consent is required, such as for certain non-essential cookies or direct marketing, you may withdraw your consent at any time.

who we share your information with

we only share personal information where necessary to operate the website, process payments and fulfil orders.

this may include:

• woocommerce and wordpress service providers, which provide the website and online-shop functionality
• papello, which prints, packages and fulfils orders
• payment providers, or any other payment service offered at checkout
• delivery and postal companies, which require delivery information to transport your order
• website hosting, security, analytics and cookie-consent providers
• professional advisers or public authorities, where required for legal, accounting, tax or fraud-prevention purposes

papello may receive information such as your name, delivery address and order details so that it can produce and dispatch your order. Papello states that it processes order, shipping and billing information as part of its print-on-demand services. 

payment gateways typically receive information such as your name, email address, billing address and payment identifiers in order to process a transaction. 

we do not sell your personal information.

international data transfers

some service providers may process or store personal information outside the united kingdom.

where this happens, we take reasonable steps to ensure that appropriate safeguards are in place, such as legally recognised contractual protections or transfers to countries recognised as providing adequate protection.

how long we keep your information

we retain personal information only for as long as necessary for the purpose for which it was collected.

order and transaction records may normally be retained for up to six years after the end of the relevant financial year where needed for accounting, tax, legal or dispute-resolution purposes.

customer enquiries are normally retained only for as long as necessary to respond and deal with any related issue.

technical, security and cookie information may be retained for shorter periods depending on the relevant service and settings.

woocommerce allows store owners to configure retention periods for customer and order data. The retention settings used on the website should match the periods stated in this policy. 

cookies

this website uses cookies and similar technologies to operate essential features, remember your preferences, maintain security and understand website use.

for more information about the cookies used and how to change your preferences, please read the separate cookie policy.

your data-protection rights

depending on the circumstances, you may have the right to:

• request access to the personal information we hold about you
• request correction of inaccurate or incomplete information
• request deletion of your information
• request restriction of how your information is used
• object to certain uses of your information
• request the transfer of information you provided in a portable format
• withdraw consent where processing is based on consent

these rights are not absolute, and some information may need to be retained for legal, tax, fraud-prevention or contractual reasons.

to exercise any of these rights, email:

home@meganizod.com

security

we take reasonable technical and organisational measures to protect personal information against accidental loss, misuse, unauthorised access, alteration or disclosure.

however, no method of transmission or online storage can be guaranteed to be completely secure.

children’s information

this website and its products are not directed specifically at children, and we do not knowingly collect personal information directly from children.

links to other websites

the website may contain links to third-party websites. we are not responsible for the privacy practices or content of those websites, and you should review their privacy policies separately.

changes to this policy

we may update this privacy policy when the website, services or legal requirements change.

the latest version will always be published on this page, with the date of the most recent update shown above.

complaints

please contact us first if you have concerns about how your personal information has been handled:

home@meganizod.com

you also have the right to complain to the uk information commissioner’s office.